Our backup solutions

A backup service is well suited when you maintain records and work in the systems on your own but want to ensure and be able to get temporary help in an emergency situation or in the longer term if, for example, the payroll administrator is on long-term sick leave, parental leave or has left his employment. Often, there is only one person in the company who has payroll expertise, which makes payroll work vulnerable. Based on this, it is common that there is a requirement for, or need for, a backup solution.

We offer a backup service both for the actual payroll calculation, Backup Service Payroll, but also for other parts linked to time and travel reporting, Backup Service Time/Travel for customers working in our cloud service solutions.

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Our backup solutions

In many organisations, payroll work rests with a single person. This creates vulnerability - especially in the event of illness, parental leave or other absences. With Kontek's backup service, you get a safe solution in the back.

We offer backup for:

  • Payroll management (Payroll backup service)

  • Time and travel reporting (Time/Travel Backup Service)

    Both solutions are available for those who work in our cloud services.

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Why companies choose
our backup service

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Safety when someone is away

Is the payroll manager sick? On holiday? No problem at all. We'll step in and make sure everything runs smoothly - without stress or panic.

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Pay on time, every month

You can rely on the right salary going out on time, no matter what happens internally. If that's not called backup, what is?

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All our expertise - at your service

Avoid knowledge gaps and handovers. You'll have access to our experienced team who know systems, procedures and collective agreements.

For example, we undertake to manage schedules, overtime and travelling, check and remind certifications, take out files, post new employees, etc:

  • within three days in an emergency situation, for example in case of illness
  • or when the payroll administrator is on holiday or other planned absence.

At Kontek, we handle different variations of collective agreements and have a collective payroll expertise within the company. Every year, a reconciliation is made to keep us updated on routines and changed conditions for you as a customer. This contact is made via telephone or web connection.

How it works

✔️ Emergency help within three days - e.g. in case of illness

✔️ Support for holidays or planned absences

✔️ We handle: schedules, OB, overtime, new employees, reminders, export of files, etc.

✔️ We are familiar with various collective agreements and procedures

✔️ Annual review - we keep up to date with your procedures and needs

Frequently asked questions about our backup service

What is a backup payroll service?

It's a safety service where we step in and take care of the payroll work when your regular staff is absent - whether planned or emergency.

How quickly can we get help?

We can be up and running within three working days of you contacting us. In urgent situations, we try to solve it even faster.

Does the service also apply during holidays or parental leave?

Yes, you can. You can use the backup service for both short and long term absences - planned or unplanned.

What do we need to do to get started?

We start with a kick-off where we get to know your processes and procedures. Then we do an annual review to keep us up to date.

Can you manage our collective agreements and internal procedures?

Yes, we do. Our experts have extensive experience in different sectors and collective agreements, and we adapt to your circumstances.

Do you want to talk to us?

Want a demo or to talk to someone who really knows our backup service. Get in touch!