Support

We are happy to help you!

The easiest way for you as a customer to get in touch with us is to log in to my pages where all support cases are handled, where you can also place a case and then follow it via my cases. You are also always welcome to call us on tel: 0372-890 00.

My pages
Support tools

TeamViewer

Download TeamViewer from the link below if you want remote assistance:

Read more on the TeamViewer website
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Customers love our support!

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Other ways to get in touch with us!

  • If you are a plus service customer, you can use the direct number you receive when you subscribe to this service.

  • If you are an outsourcing customer, you should contact your personal payroll consultant as usual, for whom you have already received contact details.

  • If you use the My HR service, log in to My Pages and use our case management system and enter your question directly into the system.

  • If you are a private individual whose employer has signed the My Salary agreement, you contact the My Salary support via the mobile app/website or via the direct number communicated to you and your employer.