Log in: My pages
Support

We are happy to help you!

The easiest way for you as a customer to get in touch with us is to log in to my pages where all support cases are handled, where you can also place a case and then follow it via my cases. You are also always welcome to call us on tel: 0372-890 00.

My pages
Support tools

Fastviewer

We use FastViewer for secure remote support.

How it works:
Click the link below to start FastViewer:
https://remote-assistance.efecte.com/

Run the program and enter the code provided by your consultant.
Example: C51329C1

Once you approve the connection, our support team can view your screen and assist you directly.

All communication is encrypted, and the session can only be started with your consent.

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Customers love our support!

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Other ways to get in touch with us!

  • If you are a plus service customer, you can use the direct number you receive when you subscribe to this service.

  • If you are an outsourcing customer, you should contact your personal payroll consultant as usual, for whom you have already received contact details.

  • If you use the My HR service, log in to My Pages and use our case management system and enter your question directly into the system.

  • If you are a private individual whose employer has signed the My Salary agreement, you contact the My Salary support via the mobile app/website or via the direct number communicated to you and your employer.